Refund policy

Exchange & Return Policy Urbanixe

At Urbanixe, we are dedicated to delivering premium quality and a seamless shopping experience for our customers.

Please note that we currently do not offer refunds. However, we provide a simple and hassle-free exchange process under the following conditions:

• If you receive a damaged or incorrect item, it will be replaced with the correct product within 7 days.
• Exchanges for size or color are also available within 7 days, subject to product availability.

To request an exchange, contact us on WhatsApp at +92300000000 and share your order details along with the issue.

Our team will assist you promptly and ensure a smooth resolution.